Customer Insights. Automated.
ProductLens transforms thousands of customer reviews from various platforms into structured insights that help product, marketing, and research teams make better decisions faster.
See ProductLens in action
Explore the platform that turns reviews into actionable insights.
From Raw Data to Decisions
Three steps to actionable insights
Collect Data
ProductLens automatically aggregates customer reviews from all relevant e-commerce platforms – Amazon, DM, Media Markt Saturn, Otto & more.
AI Analyzes
Our AI structures every single review: attributes, sentiment, trends, and competitive comparisons – automatically and in real time.
Take Action
Teams receive prioritized recommendations, competitive comparisons, and concrete levers – directly actionable for product marketing and development.
Success StoryFrom Reviews to New Products
Through ProductLens, Dr. Wolff discovered an unexpected usage pattern: Customers were primarily using the Alpecin Grey-Attack Shampoo on their temples and beard. What was previously hidden in thousands of individual comments suddenly became a clear insight. The result: a new, specially developed product with precise brush application – exactly for this use case. This is how feedback becomes innovation.
Frequently Asked Questions
Everything you need to know about ProductLens
Ready for revenue-relevant insights?
Structured insights from real customer feedback. Continuous. Comparable. Actionable.
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